This page informs you of our policies regarding data collection, use and disclosure of personal information we receive from users of the Forum. We collect your information only with your consent; we only collect the minimum amount of personal information that is necessary to fulfill the purpose of your interaction with us. We do not sell it to third parties, and we only use it as this Privacy Policy describes.

If you register and create an account, we require some basic information at the time of account creation. You will create your own username and password, and we will ask you for a valid email address. We will also ask for more information such as gender, date of birth and profession. We need this information to create your account, and to be able to identify you on the Forum. The collection of such data is used for research purposes and to inform Northumbrian Water about any demographic trends in the data we collect.

Only your username and self-selected photo will be shared with other users; we recommend that you choose a username which is not linked to your own name, and that you do not include any personal information or images in your postings. We will use your email address to communicate with you, in terms of updating you when there is new content on the Forum or with opportunities to take part in market research.