‘Subjects’ are set by us and are the key areas where we need to hear your views, opinions and ideas. This will help us to understand your needs and put customers at the heart of our plans. You can join the conversation on a range of different subjects, by adding your comments and responding and replying to comments from other members.

‘Discussions’ are a way for you to talk about what matters the most to you. It is easy to start a new discussion by clicking on the relevant subject area.

‘Surveys’ are sets of questions on specific topics that we’d love you to take part in. Responding to our surveys makes sure your voice will be heard and that your views will influence our plans.

‘Polls’ are single questions that are quick and easy to answer.

We will be adding new discussions, surveys and polls regularly, so you can keep checking in to see what has changed. It’s a good idea to keep an eye on the ‘Home Page’ for the latest activity in the Forum.


We hope you don’t have any problems finding your way around the Forum but if you do, try out the ‘Help and FAQs’ (frequently asked questions) link. If you’re still stuck or if we can help in any other way then send us a message using the ‘Contact Us’ link.

For any technical questions or queries about this Forum, please get in touch using the ‘Contact Us’ link.

We look forward to having many conversations with you.