Northumbrian Water and Essex & Suffolk Water are part of Northumbrian Water Group (NWG). We provide water and sewerage services to 2.7 million people in the north east of England as Northumbrian Water and water services to 1.8 million people in the south east of England as Essex & Suffolk Water.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. We’re passionate about water, it’s what we do and we want to make sure that you’re well informed about the services we provide.

What is the Have Your Say Forum?

The Have Your Say Forum is a place for our customers to chat with one another, share their experiences, thoughts and ideas and have lively debate about all of the services we provide. It is also a place where customers can take part in polls and surveys to help shape our existing and future services.

Why did we create the Have Your Say Forum?

We created the Forum to make sure we put you and other customers at the heart of our plans. By participating in the Forum you will help us to understand how you feel about the services we provide and the things that we do. Your views, opinions and ideas will help us drive decision making within our business, and give you the best service we can.